Field Service Management Software Plus Customer Support

Our Support Team

We offer live support Monday morning through Friday evening (Eastern time). If you contact us outside those hours, we’ll get back to you the next day

Our Demonstration Team

A member of our knowledgeable demo team will be happy to show you how our software could save you time and money and eliminate the stresses and frustrations that you thought you were stuck with.

We Want You To Succeed!

When you contact Optsy, you’re not reaching out to a generic software company; you’re connecting with a team committed to helping your business run smarter, faster, and more profitably. We don’t hand you a platform and disappear. From onboarding and data migration to workflow setup, custom configurations, feature optimization, and ongoing training, we stay involved to ensure everything operates exactly the way your business needs.

Our goal is simple: to become a trusted extension of your business!

Support Tailored to Your Industry

No two service businesses operate the same way, and we’re here to support each one with industry-specific expertise. From workflows and reporting to scheduling, inventory, routing, and customer communication, we help configure the system to fit your real-world operations, not just generic software expectations.

We help HVAC companies streamline seasonal maintenance, emergency calls, installation scheduling, and equipment tracking with customized workflows.

Our team supports plumbing businesses with scheduling efficiency, material tracking, and organized service histories for faster repairs.

We tailor Optsy to handle complex electrical projects, compliance requirements, multi-tech jobs, and change-order management.

We assist refrigeration contractors with preventive maintenance scheduling, asset logging, and fast-response service tracking.

Roofing companies get support with project planning, weather-driven scheduling, bid management, and material coordination.

We help alarm & security professionals manage recurring inspections, firmware updates, testing schedules, and customer communication.

We set up workflows for the computer and IT Industry, ideal for remote troubleshooting, ticketing, hardware tracking, and on-site support visits.

And if your industry isn’t listed, we’ve still got you covered. Optsy is built for any field service business that schedules jobs, dispatches technicians, manages customers, or tracks equipment and inventory. Tell us how your business operates, and our team will configure a solution that fits your workflow, goals, and growth plan, no matter the specialty.