The alarm and security industry is one of the most lucrative and competitive of all the field service industries. So, generating significant revenue means you need to provide the best customer service while keeping your staff happy too. And that means all your business processes need to run seamlessly. Optsy’s alarm and security company software is specifically designed to help you achieve that in several ways.
The ultimate goal is a seamless experience for the customer (repeat business and referrals can follow) and a painless experience for your back office (lower turnover among staff, less bickering).
Better integration and field staff management also often lead to more jobs in less time, which helps with revenue growth as well.
A replacement for your security dispatch software and more
Our software can replace your security dispatch software, alarm billing software, security scheduling software, alarm CRM software and more, and it’ll integrate seamlessly with your Quickbooks accounting software. That means you no longer have to enter the same information into multiple pieces of software, which will save lots of time and reduce data entry errors. It’ll also save you money on multiple software subscriptions.
Are your staff ever disgruntled about being sent on consecutive callouts on opposite ends of town? Our software will optimise staff schedules and dispatching to minimise the amount of driving staff have to do. It’ll even tell staff the best route to take from any location (from the office or wherever they are in the field). That means happier staff plus more work is done in less time for increased revenue and reduced staff turnover.
Like to notify customers when your staff are on the way? It’s a great way to improve customer service but is a hassle if you have to do it manually. Our software solves that problem by notifying customers automatically.
And once a job is done, our software will allow your staff to record any inventory that was used and mark the job as complete on-site and it’ll then automatically generate and deliver an invoice for the customer (if needed) and create an accounting entry in Quickbooks. And if you don’t use Quickbooks, the data can easily be exported to your accounting software.
Alarm and security company management software that keeps your business competitive
Optsy’s alarm and security company management software is incredibly powerful, yet easy to use. We designed it to work just like other software you’re already familiar with, so the learning curve is minimal. And it’s fully customisable to your exact needs, so it’ll do what you need it to do, when you need it done. While other businesses give customers vague timelines and issue quotes and invoices when someone’s in the office and has a spare minute, our software will help you stand out as a highly professional business that keeps customers in-the-loop, helping you attract and retain more customers, and it’ll allow you to effortlessly keep on top of paperwork, helping improve your cashflow and free more time for revenue-generating activities.
How Optsy security and alarm business software can benefit your business
Our software is full to the brim with all the features you need to efficiently manage your alarm and security business.