From quoting to invoicing to taking payments, scheduling to routing to dispatching, tracking time to managing business finances, and managing inventory to maintenance, our field service management solution has everything you need to smoothly run your business — on autopilot!
So much goes into effectively management a field service business. You need to do all the normal business admin like accounting, tax, inventory management and customer management, and of course you need to be able to take payments and pay staff. As a service-based business, you also have to issue estimates and invoices, efficiently schedule services and keep your tools in good working order. You probably also use consumables in your work, so you’ll have inventory to manage, and if you offer SLAs (service-level agreements) you’ll need to manage long-term contracts. Plus, you’ll be paying your staff based on the hours they work, so you need some form of employee time tracking facility. To cap it all off, because you deliver services in the field, you also have the super difficult task of efficiently scheduling off-site work and then dispatching staff to those jobs. And every bit of admin needs to be able to be completed from the office as well as on the go.