Roofing is, unfortunately, one of industries with a high number of Better Business Bureau complaints. But this presents you with an opportunity to noticeably rise above your competitors by providing excellent customer service.
Everything from issuing rapid estimates to efficient scheduling and notifying customers when roofers are en route to showing up with the right tools and supplies to only asking for customer details once, it all contributes to providing excellent customer service that can easily make the difference between a happy customer who tells all their friends about your awesome service, and an unhappy customer who makes a formal complaint about your business.
Now, it might seem like a lot of work to do all of that, and it is if you’re doing it manually, but if you have a single piece of roofing software that can do it all, as well as handle your accounting and reporting needs, it’s actually really easy.
That’s what Optsy field service management software does. We designed it specifically for businesses just like yours, so you can easily, and mostly automatically, provide superb customer service and differentiate your business from your mediocre competitors. Plus, if you’re already paying for accounting, roofing CRM and roofing estimating tools, you’ll likely even save money by combining several subscriptions into one.
Our roofing software is a suite of tools that together simplify and streamline all your business management and admin tasks. One clear benefit is improved customer service, but it’ll also free up lots of your time and put more of your business on autopilot. That’ll free you up to grow your business or confidently distribute some responsibilities so you can give your knees a rest!